07/5/14

Update from Surf or Sound Realty

arthur update heading

Good afternoon from Surf or Sound Realty!

We continue to work very hard to inspect and prepare homes for when the evacuation order is lifted. Currently only Hatteras Island residents and essential personnel are permitted on the island. We don’t yet know when Dare County will enable visitors to access the island, but we expect them to make an announcement soon.

We have begun to contact incoming guests using the leaseholder contact information regarding condition of homes. If your leaseholder has not been receiving any email updates from us, please email us at rent@surforsound.com and provide a better email address for us to use.

Here is the process:

  • We are emailing guests as we learn that the home is habitable.
  • We are calling guests as we learn that the home is not habitable due to damage from the storm. If we cannot reach the leaseholder on the phone, we will follow up with an email.
  • There are a few homes that we are unable to reach due to flood waters and unsafe conditions. Those guests are also being notified via email.

If you are scheduled to arrive this weekend, please do not begin your travels until you learn of the condition of your home and the county’s re-entry plans.

And keep in mind that we will still need to clean the homes. Expect check-in to be delayed a number of hours after access is restored.

We apologize immensely for the interruption in your valued vacation plans and hope to have you all enjoying your beach time very soon!


07/5/14

Re-entry to Hatteras Island for Residents and Essential Personnel only at this time

arthur update heading

DARE COUNTY EMERGENCY MANAGEMENT
Joint Information Center
Phone: 252-475-5655 Web: www.darecountyem.com Twitter: @DareCoEM

July 5, 2014 11:00 a.m.

The Dare County Control Group has determined that conditions will allow for a staged reentry process for all areas south of Oregon Inlet beginning this afternoon. This includes access for the villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, and Hatteras Village.

Permanent residents and essential personnel of critical businesses will be allowed entry to Hatteras Island at 12:00 p.m. on Saturday, July 5.

  • Permanent residents must present a valid NC driver’s license with a Hatteras Island address.
  • Essential personnel for critical businesses must present the permit they were issued by their employer who met the stringent essential business criteria as established by Emergency Management. Please keep in mind that no re-entry passes are issued by Emergency Management during the reentry process.

The entry of permanent residents and essential personnel will help provide the infrastructure needed to fully restore all services to Hatteras Island. As soon as access can be provided to everyone an announcement will be made.

CAPE HATTERAS ELECTRIC COOPERATIVE

Cape Hatteras Electric Cooperative continues to restore outages on Hatteras Island today. Lee Electrical Construction crews is working to straighten six leaning transmission poles in the Pea Island area. Additional line crews from Edgecombe Martin Electric Membership Corporation arrived on the island this morning to assist with restoration efforts.

NATIONAL PARK SERVICE

Cape Facilities in the northern end of the national parks that have returned to normal hours of operation include:

Wright Brothers National Memorial; the Visitor Center and all grounds
Fort Raleigh National Historic Site; the Visitor Center, all grounds but downed trees remain on many of the trails
Bodie Island Lighthouse and Bodie Island Visitor Center
Oregon Inlet Campground
Ramp 4 is open to Off-Road Vehicle use
Coquina Beach Bathhouse and Lifeguard operation
Coquina Beach Off-Road Vehicle Permit office

Areas that remain closed or only partially opened:

Many facilities on Hatteras Island and Ocracoke Island remain closed due to access and electrical needs. A few areas have opened to accommodate visitors already on the islands. Those facilities include:

Cape Hatteras Buxton Visitor Center and grounds surrounding the Cape Hatteras Lighthouse – (the Lighthouse remains closed to climbing)
Buxton Lighthouse Beach Lifeguard operation
Hatteras Island Off-Road Vehicle Ramps open include: Ramp 27, 30,38,43,44, 49, 55
Ocracoke Island Off-Road Vehicle Ramp 70 and south is open


07/5/14

Update from Surf or Sound Realty

arthur update heading

Good morning from Surf or Sound Realty!

We hope that you enjoyed your Fourth of July holiday. We hope to celebrate it after we welcome all of our visitors back onto the island. In the meantime we are working very hard to inspect and prepare homes for when the evacuation order is lifted.

We have begun to contact incoming guests using the leaseholder contact information regarding condition of homes. We have hundreds of inspection reports to sift through so it is not a quick process, so please be patient with us.

Here is the process:

  • We are emailing guests as we learn that the home is habitable and ready for check-in (once access is restored and the home has been cleaned.)
  • We are calling guests as we learn that the home is not habitable due to damage from the storm. If we cannot reach the leaseholder on the phone, we will follow up with an email.

If you are scheduled to arrive today, please do not begin your travels until you learn of the condition of your home and the county’s re-entry plans.

And keep in mind that we will still need to clean the homes as our cleaners have also been unable to return to the island. Expect check-in to be delayed a number of hours after access is restored.

We apologize immensely for the interruption in your valued vacation plans and hope to have you all enjoying your beach time very soon!


07/4/14

Repairs to NC Highway 12 are Underway

arthur update heading

DARE COUNTY EMERGENCY MANAGEMENT
Joint Information Center
Phone: 252-475-5655 Web: www.darecountyem.com Twitter: @DareCoEM

July 4, 2014 3:00 p.m.

Repairs Underway for NC Highway 12 on Hatteras Island.

NCDOT is working on Hatteras Island to assess NC Highway 12 and make repairs in an effort to restore access to Hatteras Island as quickly as possible.

The Dare County Control Group is maintaining close contact with NCDOT officials on their efforts to restore access to Hatteras Island. As soon as a determination is made that Highway 12 is safe for passage, officials will assess whether access can safely be provided to all Hatteras Island Villages, and that the necessary infrastructure is in place to provide essential goods and services. At that time a reentry advisory will be announced. Until then, access to and from Hatteras Island on Highway 12 will remain closed. This includes the Villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, and Hatteras.

The Control Group serves as the decision making body for Emergency Management and consists of representatives of Dare County, the Sheriff’s Office, the National Park Service, and the Towns of Duck, Kill Devil Hills, Kitty Hawk, Manteo, Nags Head, and Southern Shores.

There is no restricted access to the areas of Dare County North of Oregon Inlet including the Towns of Duck, Southern Shores, Kitty Hawk, Kill Devil Hills, Nags Head, and Manteo, as well as the unincorporated areas of Martin’s Point, Colington, Wanchese, Roanoke Island, Manns Harbor, East Lake, and Stumpy Point.

CAPE HATTERAS ELECTRIC COOPERATIVE

Cape Hatteras Electric Cooperative crews have energized all of the major village circuits that experienced outages in the wake of Hurricane Arthur. Crews are now working to restore around 325 individual outages across Hatteras Island.

HATTERAS ISLAND WATER SERVICE

The Cape Hatteras EMC has restored normal power to the Joseph “Mac” Midgett Water Plant. Water system demands have returned to normal. The Dare County Water Department would like to thank the residents and visitors for their invaluable assistance in reporting the numerous water system leaks to our water distribution staff which greatly reduced the response time for finding and making the repairs.

NATIONAL PARK SERVICE

Park staff are continuing field assessments this afternoon in all three parks. All facilities remain closed at this time. Further information on re-opening facilities will be disseminated tomorrow.


07/4/14

Dare County beginning to assess damages from Arthur

arthur update heading

DARE COUNTY EMERGENCY MANAGEMENT
Joint Information Center
Phone: 252-475-5655 Web: www.darecountyem.com Twitter: @DareCoEM

July 4, 2014 9:45 a.m

Damage Assessment Teams Survey the Effects of Hurricane Arthur

Damage assessment teams are in the field throughout Dare County today surveying the effects of Hurricane Arthur.

Preliminary assessments indicate that overall Dare County did not suffer the impact as severely as forecasts suggested. Some of the areas that are prone to soundside flooding are dealing with high water levels this morning. Dare County officials are thankful that there was no loss of life or serious injury reported as a result of the storm.

There are scattered power outages throughout Dare County. Cape Hatteras Electric Cooperative crews are out in the field on Hatteras Island working on restoration efforts. Hatteras Island outages now stand at 750. CHEC has energized the Hatteras Village dock circuit.

Dare County Emergency Management is working closely with NCDOT as their crews work to assess NC Highway 12 on Hatteras Island and survey the Bonner Bridge to assure that it did not sustain damage during the storm. In the meanwhile, access to and from Hatteras Island on Highway 12 will remain closed until further notice. This includes the Villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, and Hatteras.

Motorists are advised to proceed with caution. Although general access to northern Dare County is no longer restricted, you may encounter particular roads where local officials need to restrict access because of potential hazards.

Safety is an important consideration following a hurricane as homeowners and businesses survey their properties. During this process watch for outdoor hazards including loose or dangling power lines and water on roadways. Everyone is advised to stay out of the surf because rip currents and dangerous surf conditions will exist for several days.

HATTERAS ISLAND WATER SERVICE

The Joseph “Mac” Midgett Water Plant in the Villages of Rodanthe, Waves, Salvo, is requesting customer’s assistance in reporting any water leaks they see under or around unoccupied dwellings and along roadways when the tide recedes. Currently the Water Plant is producing water under generator power and staying ahead of the demand. Your assistance in reporting water leaks is greatly appreciated. Call (252) 256-0490.

NATIONAL PARK SERVICE

All NPS facilities remain closed this morning until assessments are completed, communications are checked and safety concerns are eliminated or resolved.

CONTACT INFORMATION FOR ELECTRICAL SERVICE PROVIDERS

Electrical service outages and downed power lines can be reported to local service providers at the following numbers –

  • Cape Hatteras Electric Cooperative: 866-511-9862
  • Dominion North Carolina Power: 1-866-DOM-HELP (1-866-366-4357).
  • Tideland Electric Membership Corporation: 800-882-1001

07/4/14

Hurricane Arthur Update – 7/4/14 8:00am

arthur update heading

Update as of 8:00am 7/4/14

Hurricane Arthur passed over Hatteras Island last night bringing heavy rain and strong winds but more concerning, significant ocean overwash and soundside flooding.

We are still under a mandatory evacuation order from Dare County for all of Hatteras Island.

At this time we have not yet learned from Dare county or NCDOT the conditions of NC Highway 12 or bridges.

We will be communicating with our incoming guests as we have news to report. We thank you for your patience and understanding.

 


07/3/14

Dare County Warning of Upgraded Forecast

arthur update heading

DARE COUNTY EMERGENCY MANAGEMENT
Joint Information Center
Phone: 252-475-5655 Web: www.darecountyem.com Twitter: @DareCoEM

July 3, 2014 1:00 p.m.

Dare County Stresses Dangers Associated with Arthur’s Upgraded Forecast

The National Weather Service has upgraded the seriousness of the forecast for Hurricane Arthur projecting it as a Category 2 storm. In view of this, Dare County Emergency Management urges all Hatteras Island residents and visitors who have not evacuated to reconsider their decision and immediately heed the evacuation order. This storm is a dangerous one with substantial risks that all residents and visitors should carefully consider.

Those who do not evacuate should be prepared to sustain themselves for at least 72 hours. Be aware that emergency personnel may be unable to respond to calls for help during high winds. During and after the storm there is the risk of impassable roads due to soundside flooding and ocean overwash. And, access to essential goods and services may be disrupted. There are no Red Cross approved shelters in Dare County.

Hurricane Arthur is expected to reach the Hatteras Island portion of Dare County with gale force winds by 8:00 p.m. tonight. Conditions will worsen and steadily increase to sustained winds of 100 mph by 1:00 a.m. Friday morning. Areas north of Oregon Inlet will feel gale force winds by 11:00 p.m. tonight, which will peak to sustained winds of 60 mph by 4:00 a.m. Friday.

With the storm intensifying to a Category 2 level there is an increased risk of soundside flooding for Hatteras Island and areas adjacent to the Pamlico Sound. Significant ocean overwash is expected and will pose a serious threat to oceanfront areas especially in the Villages of Avon, Buxton, Frisco, and Hatteras.

The mandatory evacuation remains in effect for the Villages of Hatteras including Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, and Hatteras. Hatteras Island residents and visitors are advised to finalize their evacuation as expediently as possible while daylight remains. Visitors should evacuate with all personal belongings and follow instructions offered by their property management company.

A State of Emergency has been issued for all of Dare County with the only restriction being the mandatory evacuation of Hatteras Island. During this time access to Hatteras Island is not allowed.


07/3/14

NCDOT Ready for Hurricane Arthur

arthur update heading

NCDOT PRESS RELEASE
Thursday, July 03, 2014

NCDOT Ready for Hurricane Arthur

RALEIGH–The N.C. Department of Transportation continues to monitor conditions and has equipment and crews in place along the North Carolina coast ready to respond to Hurricane Arthur.

“Safety is always our top priority, and we urge everyone to stay off the roads both during and after the storm so that we can work as quickly as possible to clear them,” Secretary Tata said. “We will continue to monitor conditions, and our crews are prepared to work around the clock to respond as necessary.”

Along the Outer Banks, about two dozen motor graders, excavators, bulldozers and front-end loaders are in place in Buxton, Ocracoke, Pea Island and Kitty Hawk in Dare and Hyde counties, and crews are on standby ready to begin cleanup efforts. More equipment and manpower is available if needed from other areas of the state.

With Hatteras and Ocracoke islands both under evacuation orders, NCDOT has also worked to ensure that evacuation routes such as U.S. 64 and U.S. 158 are clear of construction and delays. The Herbert C. Bonner Bridge remains open only to traffic evacuating off the island. The bridge will have its pilings inspected by sonar, and by divers if necessary, once the storm passes to ensure it remains safe for travel.

The NCDOT Ferry Division has been providing round-the-clock service between Ocracoke and Hatteras, but will be suspending that route at 5 p.m. today, when conditions are expected to worsen. The Ocracoke-Cedar Island and Ocracoke-Swan Quarter ferry routes will be shut down at 4 p.m. Crews have inspected the emergency ferry docks to ensure those sites are ready if damage is severe enough to activate the emergency routes. The Ferry Division expects service interruptions to continue at least into Friday morning, and possibly later Friday afternoon, especially on the most northern routes.

NCDOT will provide real-time information about weather and travel conditions through its Twitter feeds. As the storm approaches, the department will send out tweets about road closures, flooding, ferry route updates and evacuation routes.

Additional information about the storm is available on the department’s other social media and web-based tools, which are easily accessible on the NCDOT website.

***NCDOT***


07/3/14

Ocracoke-Hatteras Ferry Route to Shut Down for the Storm

arthur update heading

NCDOT PRESS RELEASE
Thursday, July 03, 2014

NC Ferry System To Shut Down Ocracoke-Hatteras Route At 5 p.m.

Pamlico Sound Routes To Suspend Operations After 4 p.m. Departures

(MANNS HARBOR) – Based on current forecasts for the arrival of Hurricane Arthur, the North Carolina Department of Transportation’s Ferry Division will suspend operations on its Ocracoke-Hatteras ferry operation at 5 p.m. Thursday, July 3 to enable crews to secure boats and shelter in safe locations before the storm arrives.

“We urge everyone who is evacuating Ocracoke Island to get to the ferry terminal as soon as possible,” said NC Ferry Division Director Ed Goodwin. ” Safety is always our first priority, and by suspending operations after our 5 p.m. departure, we will get evacuees to Hatteras in time to drive off the island before the worst of the storm hits, while also allowing our ferry crews to keep themselves and our boats safe.”

In addition, the Ferry Division’s routes between Ocracoke-Swan Quarter and Ocracoke-Cedar Island will suspend operations after their 4 p.m. departures. All routes will resume operations as soon as it is safe to do so.

***NCDOT***