09/23/11

Official Notice on Visitor Access to Rodanthe, Waves and Salvo

This afternoon Dare County supplied the official notice that there will be no visitor access to Rodanthe, Waves or Salvo until sometime after 10/06/11. As a result, there will be no check-ins for homes in these villages until after 10/06/11.

Here is a link to the official announcement. It is Bulletin #38.

If you have reservations for the week of 10/1/11 for Rodanthe, Waves or Salvo and have purchased travel insurance, Travel Guard will not cover your claim since 30 days have passed since the mandatory evacuation was ordered. However, we are trying to find ways to help and are providing answers as we get them. If you did not purchase travel insurance, we do understand your disappointment but we cannot offer any refunds or other accommodations. We are truly sorry.

The villages of Avon, Buxton, Frisco and Hatteras are open to visitors via ferry from Swan Quarter or Cedar Island through Ocracoke to the Hatteras Village ferry dock. If you have reservations for these villages, whether or not you purchased travel insurance, we encourage you to keep watching for openings on the ferry. Reservations could open at any point and we don’t want you to miss your opportunity to come. 69% of our guests with reservations for 9/24/11 in these four villages are confirmed to be arriving this weekend via ferry, and we hope to see you next weekend. There are many businesses back open on the island ready to serve you and of course the beach is as beautiful as ever.

The ferry route from Swan Quarter or Cedar Island requires a reservation and there is a fee for a portion of the trip. To make a mandatory reservation, call 1-800-293-3779 (press 2) or online at www.ncferry.org.

If your vacation home is not habitable for your stay, you will receive notification from us prior to your scheduled arrival date. If you plan to check-in for your vacation, please notify us of your ferry reservation so that we may prepare your home. Call us as soon as you make your ferry reservation at 1-800-237-1138.

We greatly appreciate your patience and understanding during the aftermath of Hurricane Irene.

We will continue to update our blog site http://hatterasblog.surforsound.com and our Facebook page www.facebook.com/surforsound with information as it comes available.

Here are some helpful links:

Dare County Emergency Mgmt Bulletins:
http://darenc.com/EmgyMgmt/Alert/index.asp
NCDOT NC-12 Recovery Website:
http://www.ncdot.gov/travel/nc12recovery/default.html
NCDOT Flickr page:
http://www.flickr.com/photos/ncdot/sets/72157627547895700/
NCDOT Twitter Feed:
http://twitter.com/#!/ncdot_ncoast

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