Update from Surf or Sound Realty

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Good afternoon from Surf or Sound Realty!

We continue to work very hard to inspect and prepare homes for when the evacuation order is lifted. Currently only Hatteras Island residents and essential personnel are permitted on the island. We don’t yet know when Dare County will enable visitors to access the island, but we expect them to make an announcement soon.

We have begun to contact incoming guests using the leaseholder contact information regarding condition of homes. If your leaseholder has not been receiving any email updates from us, please email us at rent@surforsound.com and provide a better email address for us to use.

Here is the process:

  • We are emailing guests as we learn that the home is habitable.
  • We are calling guests as we learn that the home is not habitable due to damage from the storm. If we cannot reach the leaseholder on the phone, we will follow up with an email.
  • There are a few homes that we are unable to reach due to flood waters and unsafe conditions. Those guests are also being notified via email.

If you are scheduled to arrive this weekend, please do not begin your travels until you learn of the condition of your home and the county’s re-entry plans.

And keep in mind that we will still need to clean the homes. Expect check-in to be delayed a number of hours after access is restored.

We apologize immensely for the interruption in your valued vacation plans and hope to have you all enjoying your beach time very soon!