Helpful Resources for Monitoring Hurricane Maria

Because of the anticipated effects of Hurricane Maria, Dare County issued a mandatory evacuation for visitors on Hatteras Island that became effective today at noon. We are sorry to see our guests leave the island and are very grateful for their help and cooperation today as they quickly packed their belongings and helped us secure our homes. We hope they may return soon.

Please refer to the following resources to monitor this storm:

For the latest on Dare County’s evacuation order and information on re-entry:

For travel conditions on NC 12 and Ferry Status:

For weather updates about the storm:

Hurricane and storm procedures for our guests:

For questions about travel insurance:

  • US Residents: Contact Travel Guard 1-877-249-5376
  • Canadian Residents: Contact Global Holiday Protection at 1-866-914-5333


Dare County Issues Mandatory Evacuation for Visitors on Hatteras Island

Mandatory Evacuation Issued for Visitors on Hatteras Island

Post Date: 09/25/2017 9:46 a.m.
Contact: Dare County Emergency Management
Phone: 252.475.5655

 The Dare County Control Group met this morning and has declared a state of emergency for Dare County, issuing a mandatory evacuation for all Hatteras Island visitors effective at 12 noon today. Visitors on Hatteras Island should pack all of their belongings and depart as soon as possible, before conditions deteriorate and driving becomes hazardous. Be sure to communicate with your accommodations provider before leaving.

Hurricane Maria will pass about 150 miles southeast of Dare County bringing significant impacts including high winds for a long duration, and significant ocean and sound overwash and flooding. It is likely that roads will become impassable for extended periods and emergency response may be limited at the height of the storm.

Motorists should proceed with caution, drive slowly through standing water, and stay off Highway 12 during periods of high tide. Soundside flooding is also expected, particularly for the southernmost villages of Hatteras Island.

Now is the time to ensure you are ready by taking personal planning and preparations seriously – ensure that your emergency kit is properly stocked and that your emergency plan is ready to implement. For preparedness tips and information, visit www.readync.org.

If you or someone you know has special medical needs and may need assistance, please call the Dare County Department of Health & Human Services, Social Services Division at 252.475.5500 to register.  The office is open Monday through Friday from 8:30 a.m. to 5:00 p.m.

Subscribe to receive email updates from Dare County Emergency Management at www.DareNC.com/EmergencyAlerts and follow @DareCountyEM on Twitter.

View the latest watches, warnings and advisories from the National Weather Service at www.weather.gov/mhx. Updates from the National Hurricane Center are available at www.nhc.noaa.gov/.



Dare County Release: Hurricane Maria Anticipated to Bring Tropical Storm Conditions to Dare County

For Immediate Release

September 24, 2017, 3:00 p.m.
Contact: Dare County Emergency Management, 252.475.5655

Hurricane Maria Anticipated to Bring Tropical Storm Conditions to Dare County

Dare County Emergency Management is closely monitoring the track of Hurricane Maria and is asking residents and visitors to stay informed and prepare for tropical storm conditions that are expected to reach the area on Tuesday. Impacts will include high winds for a long duration, dangerous surf conditions, and flooding from the ocean and sound. Dangerous surf conditions will persist throughout the week and travel impacts will occur as Maria moves off the coast.

The Dare County Control Group will meet on Monday morning to assess the storm’s track and the anticipated impacts to determine whether any protective measures are needed.

Any change in Maria’s track could bring greater impacts. Now is the time to ensure you are ready by taking personal planning and preparations seriously – ensure that your emergency kit is properly stocked and that your emergency plan is ready to implement. For preparedness tips and information, visit www.readync.org.

If you or someone you know has special medical needs and may need assistance during an emergency, please call the Dare County Department of Health & Human Services, Social Services Division at 252.475.5500 to register. The office is open Monday through Friday from 8:30 a.m. to 5:00 p.m.

Subscribe to receive email updates from Dare County Emergency Management at www.DareNC.com/EmergencyAlerts and follow @DareCountyEM on Twitter.

View the latest watches, warnings and advisories from the National Weather Service at www.weather.gov/mhx.



Celebrate Community and Seafood in September at Day at the Docks

Mid-September is a beautiful time to visit Hatteras Island and the annual day at the docks on September 16th gives you one more reason. Whether you stay the week before and enjoy the event on your way out of town or visit the event to kick-off your vacation, it’s sure to be a fun experience.

A celebration of community heritage, Day at the Docks kicks off on Friday night at 4:00pm with the sixth annual Taste of North Carolina, Hatteras Style. The event takes place at Lee Robinson General Store and Sticky Bottom produce in Hatteras Village. Enjoy foods, beverages and music from the Old North State.

Talk of the Villages will take place the same day starting at 6:30pm at the Hatteras Village Community building between the post office and fire station on Highway 12 in Hatteras Village. Acclaimed Hatteras Island photographer Daniel Pullen and the fisherman he photographs will share stories about the photographs on exhibit.

Saturday’s action packed schedule starts off with the Fishy 5K starting at 8am – a fun run that starts and ends at Hatteras United Methodist Church looping through historic Hatteras Village. Runners (and walkers) of all skill levels are welcome. Children’s activities will be taking place throughout the day. There will be Coast Guard boat tours, crab races, and a kids fishing contest as well as activities like making fish print T-Shirts and marsh tours.

All day long you’ll also find entertainment from storytellers, musicians and singers on the main stage. You won’t want to miss the culinary events like the Shrimp and Grits Showdown under the big tent at 2 pm where 5 celebrity judges will choose between the makings of Chef Armstrong of Vinnie’s Steakhouse in Raleigh, North Carolina and Chef  Jay Pierce, Author and Shrimp Chef of the Traveled Farmer in Greensboro, North Carolina. There will also be a Chowder Cook Off and Seafood Tent.

Join the local and regional community in celebrating seafood and Hatteras Village at the Day at the Docks.


The Best Hatteras Island Treats

Uncle Eddy’s in Buxton

Nothing says vacation like treating yourself. You deserve it. Lucky for you there are many delightful ways to satisfy your sweet tooth while vacationing on Hatteras Island – every day of the week!


There’s nothing better after an afternoon spent playing on the beach than ice cream for the whole family.

Hatteras Sno Balls – Frisco

The quirky handmade signs and bright pink building make this ice cream and sno-ball stand an island favorite. Choose from 50 different flavors of shaved ice and twelve flavors of ice cream – or try the signature Hatteras sno-ball – ice cream AND shaved ice.

More mouth-watering options:

Ocean Gourmet and Gifts Sea Treasures – Rodanthe

Village Conery – Salvo

Dairy Queen – Avon and Salvo

Cups and Cones – Avon

Uncle Eddy’s – Buxton

Happy Belly – Hatteras Village


Deliciously fresh breakfast pastries, baked goods and desserts to savor yourself or take home for everyone to enjoy.

Scratch-made Snackery

This cute quirky new bakery is run by wife and husband Chris Kellum and Kyle Butler who start work in the wee hours of morning (what some might still consider night) baking from scratch, scrumptious pastries, cakes, cookies cupcakes and more to share with patrons when their doors open bright and early at 5am. They supply some of your favorite restaurants with desserts and  you can get them all right in Hatteras too – from 5am to noon 7 days a week in the summer.


Others to try:

Orange Blossom Cafe in Buxton

Ocean Gourmet and Gifts Sea Treasures in Rodanthe

Gingerbread House in Frisco


From fine chocolates to fun vintage selections – these candy shops will satisfy your cravings!

Blue Lagoon in Frisco

A brand new art gallery and chocolate shop in Frisco right next to the Frisco Sandwich shop, Gracie at the Blue Lagoon offers fine chocolates (truffles, chocolate covered graham crackers and more) and a beautiful curated selection of regional and coastal art. A great place to stop in for treats for the whole family and gifts for friends back home.

More options:

Ocean Gourmet and Gifts Sea Treasures – Rodanthe

OBX Candy Shop – Waves, next to Waves Market and Deli

Hatteras Island Toy Store – Buxton

Scotch Bonnet Fudge – Frisco


Whatever your favorite desert may be we bet you’ll find a new favorite the next time you’re here on vacation. Treat yourself!



Update for Guest affected by the Power Outage

Dare County has lifted the mandatory evacuation that was imposed due to the power outage event last week. Access to Hatteras Island is now unrestricted. We are thrilled to welcome our guests to Hatteras Island!

Guests scheduled to be in our homes this week:

If you were scheduled to arrive on 7/29 or 7/30 or were in the homes for more than one week, the island is now open! You may come to enjoy the remainder of your vacation.

Guests scheduled to arrive the weekend of 8/5:

You may arrive for your vacation as planned! Please be aware that some of this week’s guests are coming today. If your home is ready when you arrive, we will let you in. However, our regular check-in times will still apply for those homes that need to be cleaned and prepared.

If your vacation was interrupted due to the mandatory evacuation:

If you purchased travel insurance:
AIG is encouraging all guests who purchased Travel Guard® travel insurance to file a claim.  You can file a claim online at www.aig.com/travelclaims or by calling 1-877-249-5376.

If you did not purchase travel insurance:
We will assist uninsured guests seeking direct resolution with PCL Construction. Please find attached a link to PCL’s claims questionnaire. We encourage all uninsured guests to complete and return the provided questionnaire as soon as possible. We will provide any necessary information needed to complete the questionnaire. http://outerbanks.pcl.com/


Welcoming Guests Back to Hatteras Island Tomorrow at Noon

We are thrilled that Dare County is allowing us to welcome our guests back to Hatteras Island tomorrow at noon! At that time, there will be unrestricted access to Hatteras Island and all visitors are welcome.

If you were scheduled to be in one of our homes this week and plan to arrive to enjoy the remainder of your vacation, come on down! Just please inform us of your plans so that we can ensure your keyless entry code will allow you access to your home. All of our homes have been cleaned and prepared for your arrival. However, since Cape Hatteras Electric Cooperative requested that we turn the power off to all rental homes to ensure success of the temporary generator power, your home has had no power for a week and the water has been dumped from the hot tub. The power restrictions were lifted this evening and we expect to have power back on in all homes by noon tomorrow, but it is possible that you might arrive to a home that is still in the process of cooling. The hot tubs will be filled and made ready as quickly as possible.

For guests scheduled to arrive the weekend of 8/5, you may check-in for your vacation as planned. While all of our homes have been cleaned and prepared, many of this week’s guests are planning to come tomorrow to enjoy the remainder of their vacation. Those homes will need to be cleaned and prepared for your arrival. If your home is ready when you arrive we will let you in, but many homes will require cleaning and preparation. Check-in begins at 4:00 but homes are not guaranteed until 6:00.

We couldn’t be happier to welcome you to Hatteras Island. We look forward to seeing you at the beach!


Unrestricted Access to Hatteras Island Effective Friday, August 4 at 12 p.m.


Beginning Friday, August 4 at 12:00 p.m. there will be unrestricted access to Hatteras Island. As crews continue energizing circuits on the island with the repaired transmission line, Cape Hatteras Electric Cooperative (CHEC) has assured local officials that reliable and adequate power will be available to enable the return of visitors on Friday afternoon. The mandatory power restrictions for Hatteras Island are now lifted to allow CHEC to complete the safe stabilization of the power grid.

Visitors are encouraged to contact their Hatteras Island accommodations provider to confirm their reservation and arrival plans. Visitors traveling to Hatteras Island may consider an alternate route from the west to expedite travel. From I-95 in North Carolina, take US-64 East towards Rocky Mount. Follow US-64 East through Williamston and Plymouth, NC. From Plymouth, NC keep going east to Roanoke Island and follow Highway 12 South to Hatteras Island.


Timeframe for Complete Restoration of Power is 1 – 2 Days

For Immediate Release
August 3, 2017 11:45 a.m.
Contact Dare County Emergency Management 252.475.5655

Cape Hatteras Electric Cooperative (CHEC) continues working around the clock to restore power to Hatteras Island and as of Thursday morning at 9:00 a.m. the timeframe for full restoration of power is 1 – 2 days.

Dare County officials are working closely with CHEC to coordinate the safe return of visitors as soon as possible. For the most up to date information regarding reentry, text “join hatteraspower” to 30890 to receive text message alerts or visit www.darenc.com.

To access information regarding power restoration efforts, visit www.chec.coop/ or their Facebook page at https://www.facebook.com/CapeHatterasElectricCoop/

A mandatory evacuation remains in place for visitors to Hatteras Island. Currently, Essential Personnel (Priority One), Permanent Residents & Essential Personnel for Critical Businesses (Priority Two), and Non-Resident Property Owners & Non-Resident Employees of Non-Critical Businesses (Priority Three) are allowed access to Hatteras Island with proper reentry credentials. Mandatory power conservation measures remain in effect for those on Hatteras Island.


Power Repair Update, Wednesday, August 2, 2017

Based on the progress being made to repair the power, we are hopeful that the evacuation will be lifted and access restored to the island by Saturday.

We thank our guests for their tremendous patience during this unprecedented event. We have had an outpouring of well wishes and we are grateful to each of you. We will continue to communicate with our guests via email as we receive more information, but here is a quick guide to try and alleviate immediate concerns.

Guests due to check-in this weekend: We are hopeful that you will be able to arrive for your vacations this weekend as planned. We will let you know as soon as an official announcement has been made.

Guests who are in the middle of a multi-week vacation: We are hopeful that you will be able to return to your vacation by Saturday.

Guests with arrival dates after August 6: We do not expect your vacation to be affected by this event.

Guests whose vacations were interrupted by this event and who purchased travel insurance: Please contact Travel Guard to file your claim at 1-877-249-5376.

Since the power outage occurred on Thursday morning, one office has been operating under independent generator power and we have been able to answer calls on those phones, however the call volume has been high and unfortunately some calls have been dropped, or callers have had difficulty hearing us. Please accept our apology if you experienced this while trying to reach us.