08/3/17

Welcoming Guests Back to Hatteras Island Tomorrow at Noon

We are thrilled that Dare County is allowing us to welcome our guests back to Hatteras Island tomorrow at noon! At that time, there will be unrestricted access to Hatteras Island and all visitors are welcome.

If you were scheduled to be in one of our homes this week and plan to arrive to enjoy the remainder of your vacation, come on down! Just please inform us of your plans so that we can ensure your keyless entry code will allow you access to your home. All of our homes have been cleaned and prepared for your arrival. However, since Cape Hatteras Electric Cooperative requested that we turn the power off to all rental homes to ensure success of the temporary generator power, your home has had no power for a week and the water has been dumped from the hot tub. The power restrictions were lifted this evening and we expect to have power back on in all homes by noon tomorrow, but it is possible that you might arrive to a home that is still in the process of cooling. The hot tubs will be filled and made ready as quickly as possible.

For guests scheduled to arrive the weekend of 8/5, you may check-in for your vacation as planned. While all of our homes have been cleaned and prepared, many of this week’s guests are planning to come tomorrow to enjoy the remainder of their vacation. Those homes will need to be cleaned and prepared for your arrival. If your home is ready when you arrive we will let you in, but many homes will require cleaning and preparation. Check-in begins at 4:00 but homes are not guaranteed until 6:00.

We couldn’t be happier to welcome you to Hatteras Island. We look forward to seeing you at the beach!


08/3/17

Unrestricted Access to Hatteras Island Effective Friday, August 4 at 12 p.m.

 

Beginning Friday, August 4 at 12:00 p.m. there will be unrestricted access to Hatteras Island. As crews continue energizing circuits on the island with the repaired transmission line, Cape Hatteras Electric Cooperative (CHEC) has assured local officials that reliable and adequate power will be available to enable the return of visitors on Friday afternoon. The mandatory power restrictions for Hatteras Island are now lifted to allow CHEC to complete the safe stabilization of the power grid.

Visitors are encouraged to contact their Hatteras Island accommodations provider to confirm their reservation and arrival plans. Visitors traveling to Hatteras Island may consider an alternate route from the west to expedite travel. From I-95 in North Carolina, take US-64 East towards Rocky Mount. Follow US-64 East through Williamston and Plymouth, NC. From Plymouth, NC keep going east to Roanoke Island and follow Highway 12 South to Hatteras Island.


08/3/17

Timeframe for Complete Restoration of Power is 1 – 2 Days


For Immediate Release
August 3, 2017 11:45 a.m.
Contact Dare County Emergency Management 252.475.5655

Cape Hatteras Electric Cooperative (CHEC) continues working around the clock to restore power to Hatteras Island and as of Thursday morning at 9:00 a.m. the timeframe for full restoration of power is 1 – 2 days.

Dare County officials are working closely with CHEC to coordinate the safe return of visitors as soon as possible. For the most up to date information regarding reentry, text “join hatteraspower” to 30890 to receive text message alerts or visit www.darenc.com.

To access information regarding power restoration efforts, visit www.chec.coop/ or their Facebook page at https://www.facebook.com/CapeHatterasElectricCoop/

A mandatory evacuation remains in place for visitors to Hatteras Island. Currently, Essential Personnel (Priority One), Permanent Residents & Essential Personnel for Critical Businesses (Priority Two), and Non-Resident Property Owners & Non-Resident Employees of Non-Critical Businesses (Priority Three) are allowed access to Hatteras Island with proper reentry credentials. Mandatory power conservation measures remain in effect for those on Hatteras Island.


08/2/17

Power Repair Update, Wednesday, August 2, 2017

Based on the progress being made to repair the power, we are hopeful that the evacuation will be lifted and access restored to the island by Saturday.

We thank our guests for their tremendous patience during this unprecedented event. We have had an outpouring of well wishes and we are grateful to each of you. We will continue to communicate with our guests via email as we receive more information, but here is a quick guide to try and alleviate immediate concerns.

Guests due to check-in this weekend: We are hopeful that you will be able to arrive for your vacations this weekend as planned. We will let you know as soon as an official announcement has been made.

Guests who are in the middle of a multi-week vacation: We are hopeful that you will be able to return to your vacation by Saturday.

Guests with arrival dates after August 6: We do not expect your vacation to be affected by this event.

Guests whose vacations were interrupted by this event and who purchased travel insurance: Please contact Travel Guard to file your claim at 1-877-249-5376.

Since the power outage occurred on Thursday morning, one office has been operating under independent generator power and we have been able to answer calls on those phones, however the call volume has been high and unfortunately some calls have been dropped, or callers have had difficulty hearing us. Please accept our apology if you experienced this while trying to reach us.


07/30/17

Dare County’s Mandatory Evacuation Remains in Place

07/30/2017 2:36 p.m.

Contact Dare County Emergency Management – 252.475.5655

Cape Hatteras Electric Cooperative (CHEC) announced today that testing indicates all three cables providing power to Hatteras Island were compromised when steel casing was accidently driven into the transmission system on Thursday morning, July 27.

State officials have been in constant communication with Dare County officials offering the full support of the State of North Carolina to solve this unprecedented complete loss of power delivery to Hatteras Island.  Both County and State officials are committed and working with CHEC to bring all resources possible to pursue both temporary and permanent repair solutions. According to Emergency Management Director Drew Pearson, with very limited service restored using portable generators, the priority now is to expand that capability to deliver a level of service that will allow visitors to return to the island as soon as possible.

For updated information from CHEC regarding power restoration, visit www.chec.coop/ or their Facebook page at https://www.facebook.com/CapeHatterasElectricCoop/

The mandatory evacuation for all visitors to Hatteras Island remains in effect and includes the villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco and Hatteras.

Currently, Essential Personnel (Priority One), Permanent Residents & Essential Personnel for Critical Businesses (Priority Two), and Non-Resident Property Owners & Non-Resident Employees of Non-Critical Businesses (Priority Three) are allowed access to Hatteras Island with proper reentry credentials. Details regarding reentry procedures are available at darenc.com/reentry. As you approach the checkpoint north of the Bonner Bridge, please have your license, reentry pass, or tax bill readily available.

For those on Hatteras Island, it is important to remember that mandatory power and water conservation measures remain in effect. All Cape Hatteras Electric Cooperative (CHEC) customers must remove air conditioning systems and hot tub heaters from the power grid by turning off system circuit breakers. In addition, mandatory water restrictions are in place prohibiting the filling of pools or hot tubs, the watering of lawns, and the watering of driveways or sidewalks for cleaning.

For any updates regarding the mandatory evacuation for Hatteras Island, visit www.darenc.com. Text “join hatteraspower” to 30890 to receive text message alerts.


07/29/17

Update from Cape Hatteras Electric Cooperative

FOR IMMEDIATE RELEASE

Buxton, NC 3:00pm – Cape Hatteras Electric Cooperative (CHEC) continues restoration efforts in the wake of a transmission outage that was caused when PCL Construction accidently drove a steel casing into the cooperative’s underground transmission cable on Thursday morning, July 27.

Dare County has issued a mandatory evacuation of all non-residents on Hatteras Island, due to life safety issues from the loss of reliable electrical power.

CHEC will continue to supply temporary power through the Buxton diesel generators and portable generators until the transmission repairs are complete.

PCL Construction, CHEC and New River Construction, the cooperative’s transmission contractor, have worked to excavate the site of the incident. CHEC’s transmission system is three-phase, meaning there are three individual cables buried on the south side of the bridge. Crews have exposed one of the cables, revealing that it was severed by the steel casing (pictured here). Cooperative crews are working with New River Construction, to test the integrity of the other two cables, which remain buried underground, to ensure that only the one cable was damaged.

Once it is confirmed that only one of the three cables has been compromised, CHEC and New River Construction will move forward to splice the cable back together. There are several challenges to overcome before this can happen, as the damaged cable is missing about a two foot section.

PCL Construction, New River Construction and CHEC will continue to work around the clock until the repair is made. The cooperative will have a better timeframe for the repair, once it is confirmed that the other two cables have not been damaged. Weather permitting, crews will work to test these cables on Saturday afternoon.


07/29/17

Dare County Release: Mandatory Evacuation Remains in Effect

07/29/2017 11:57 a.m.

Contact: Dare County Emergency Management – 252.475.5655

The mandatory evacuation for all visitors to Hatteras Island remains in effect and includes the villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco and Hatteras. Vacationers who have not yet evacuated should pack all belongings, check out with their accommodations provider and depart Hatteras Island as soon as possible.

Currently, Essential Personnel (Priority One), Permanent Residents & Essential Personnel for Critical Businesses (Priority Two), and Non-Resident Property Owners & Non-Resident Employees of Non-Critical Businesses (Priority Three) are allowed access to Hatteras Island with proper reentry credentials. Details regarding reentry procedures are available at darenc.com/reentry. As you approach the checkpoint north of the Bonner Bridge, please have your license, reentry pass, or tax bill readily available.

For those on Hatteras Island, it is important to remember that mandatory power and water conservation measures remain in effect. All Cape Hatteras Electric Cooperative (CHEC) customers must remove air conditioning systems and hot tub heaters from the power grid by turning off system circuit breakers. In addition, mandatory water restrictions are in place prohibiting the filling of pools or hot tubs, the watering of lawns, and the watering of driveways or sidewalks for cleaning.

Dare County Emergency Management will continue to work with Cape Hatteras Electric Cooperative to help facilitate the restoration of power to levels that will allow visitors to return.  At this time there is no estimate regarding the timeline for restoration of services to allow visitors to return.

For any updates regarding the mandatory evacuation for Hatteras Island, visit www.darenc.com. Text “join hatteraspower” to 30890 to receive text message alerts. For more information please visit www.darenc.com/hatteraspower.

For updated information from CHEC regarding power restoration, visit

Cape Hatteras Electric Cooperative website: http://www.chec.coop/

Cape Hatteras Electric Cooperative Facebook Page: https://www.facebook.com/CapeHatterasElectricCoop/


07/28/17

Dare County Department of Emergency Management Issues Mandatory Evacuation of Hatteras Island

For Immediate Release
July 28, 2017 8 p.m.
Contact:
Dorothy Hester, PIO
dorothy@darenc.com
252.473.8328 mobile

Due to life safety issues from the loss of reliable electrical power on Hatteras Island and growing uncertainty as to when repairs to the main transmission line will be completed to enable restoration of full power to the island, a mandatory evacuation has been issued for all visitors to Hatteras Island, effective at 6 a.m. on Saturday, July 29. This evacuation order includes the villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco and Hatteras.
Residents, non-resident property owners, essential personnel, and non-resident employees of non-critical businesses will be allowed entry with proper reentry credentials.

This evacuation order does not include any areas north of Oregon Inlet. All areas north of Oregon Inlet remain open with no restrictions in place.

The state of emergency issued for Hatteras Island earlier today included the implementation of mandatory power conservation measures that will remain in place. All Cape Hatteras Electric Cooperative (CHEC) customers must remove air conditioning systems and hot tub heaters from the power grid by turning off system circuit breakers. In addition, mandatory water restrictions have been issued prohibiting the filling of pools or hot tubs, the watering of lawns, and the watering of driveways or sidewalks for cleaning.

Dare County Emergency Management will continue to work with Cape Hatteras Electric Cooperative to help facilitate the restoration of power to levels that will allow visitors to return. At this time there is no estimate regarding the timeline for full restoration of services. Updates regarding reentry for visitors will be provided as information is available.

For more information visit www.darenc.com/hatteraspower
For updated information from CHEC regarding power restoration, visit

Cape Hatteras Electric Cooperative website: http://www.chec.coop/

Cape Hatteras Electric Cooperative Facebook Page: https://www.facebook.com/CapeHatterasElectricCoop/

 

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07/28/17

Mandatory Power Conservation Measures for Hatteras Island

For Immediate Release
July 28, 2017 3:38 p.m.
Contact:
Dorothy Hester, PIO
dorothy@darenc.com
252.473.8328 mobile

Cape Hatteras Electric Cooperative (CHEC) has advised Dare County that mandatory power conservation measures are necessary to meet the essential needs of their customers. In response to this request, Dare County has issued a state of emergency for Hatteras Island requiring all CHEC customers to remove air conditioning systems and hot tub heaters from the power grid by turning off system circuit breakers.

No other mandatory restrictions are in place. All roads and bridges in Dare County remain open and there are no restrictions on travel to and from any areas of Dare County including Hatteras Island and the villages of Rodanthe, Waves, Salvo, Avon, Buxton, Frisco, and Hatteras.  The mandatory evacuation order that Hyde County issued yesterday for visitors to Ocracoke Island does not include any areas of Hatteras Island.

There are no concerns about the quality of water that is being provided to the villages of Hatteras Island, however, the Dare County Water Department has issued a water conservation alert for Hatteras Island customers.  All residents and visitors are asked to conserve water as much as possible because the system’s water production capacity is diminished due to the power outage.

To reduce the risk of fire during this power outage, use flashlights or battery-operated lanterns instead of candles. Remember that portable generators should only be used outdoors.

For updates on power outages and rolling blackouts, visit

Cape Hatteras Electric Cooperative website: http://www.chec.coop/

Cape Hatteras Electric Cooperative Facebook Page: https://www.facebook.com/CapeHatterasElectricCoop/

Click here to view Power Outage Questions & Answers from the Outer Banks Visitors Bureau 

Click here to view the Emergency Declaration.

 

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07/21/17

Tips for Dolphin Watching on Hatteras Island

Dolphin Watching on Hatteras Island

Whether you’re on the comfortable deck of your oceanfront rental, or on the bow of a local tour boat, you’ll discover that there are plenty of opportunities to spot one of Hatteras Islands’ most popular residents – the local dolphins and porpoises. Frequently spotted cruising along the breakers or just off the island’s inlets, these playful and very friendly creatures are a fun surprise encounter during a vacation, and can provide some exciting photos and memories to take back home and share.

So how do you make a dolphin encounter part of your upcoming vacation? While luck plays a major role, there are some tips and tricks for dolphin-loving visitors who want to meet and greet with these friendly Hatteras Island locals.

What to Look for: Dolphins vs. Porpoises

Sometimes those dolphins you see cruising along the ocean or Pamlico Sound waters aren’t dolphins at all – they’re actually porpoises, which also have a large local population within the Outer Banks waters. So how do you tell the difference? Look at the fins!

A porpoise’s fin looks is triangular, while a dolphin fin is curved, or hooked, on the center of its back. If you get close enough, you can also tell by their faces – dolphins tend to have long noses or “beaks” as opposed to a porpoise’s smaller mouth and spade-shaped teeth.

Where to Go: A Dolphin Tour or Your Own Backyard

As interest in the local dolphins has skyrocketed, a number of local inshore and nearshore charter businesses have started to offer special “dolphin tours” which will take visitors out to the inlets, as well as the waters just off the island, in search of these friendly creatures. These tours are a great way to get close to the critters, as they often bump against the boat as a curious greeting, and can be a family-friendly activity that everyone in the party will find simply unforgettable. Try a cruise aboard the Miss Hatteras out of Hatteras Village.

Visitors who want to see the dolphins without any effort other than stepping outside or looking out the window can also consider renting an oceanfront home. Often, dolphins can be spotted just past the breakers on a clear day, and can be especially prevalent in the morning and evening hours when the beaches are uncrowded, and the feeding is at its best. For a chance to spot dozens of dolphins at once, aim for a fall, winter or spring vacation. One of the best surprises of wintertime on Hatteras Island is that the dolphins and porpoises are in full force along the beaches, and it’s not unusual to spot 6, 10, or even a dozen cruising past the beach in a single speedy pack.

What to Do: Appreciate from Afar and Break Out the Camera 

While porpoises can get angry if they feel threatened, dolphins are seemingly curious about the other critters that share their waters. This is why inshore tour companies often have close encounters with the local dolphins, who will circle and cruise around the passengers, providing some excellent photo ops. Keep your distance, and keep your hands to yourself, but be ready to start snapping once the dolphins appear. Gregarious, friendly, and almost always traveling in groups, a pod of dolphins can be one of the best photo ops you’ll find along Hatteras Island.

The best tip for spotting dolphins? Keep your eyes on the water. Because a dolphin or porpoise fin can peek out of the blue horizon at any time – often for just a couple seconds – staying vigilant will go a long way. And after a day of looking, if the only thing you see in the miles of ocean waters are gulls, pelicans, and endless blue terrain, then you can still rest easy knowing that, at the very least, you enjoyed a beautiful day at the beach.